Privacy Policy
Privacy Policy
ViALUX places great value on the protection of
personal data and data security. The processing of data is based on
either legal requirements or your given agreement and serves the
performance of a contract between you and our company to fulfil the
related obligations.
Personal data and earmarked use
The processed data are customer data – in
particular customer number, name, address, telephone and fax number as
well as e-mail address.
The
collection of this data is required to perform the contract with you.
If the necessary information are not made available, a contract
conclusion is not possible.
We
point out that data transmission via Internet (e. g. e-mail
communication) can be vulnerable to security gaps. Complete protection
of the data from being accessed by third parties is unfeasible.
We
provide you with the possibility to send us repair request through our
website. You are required to give a valid e-mail address and full name
so we know who is making the inquiry and how to respond to it. The
processing of data for communication purposes is carried out in
accordance with art. 6 p. 1 S. 1 lit. a GDPR based on your voluntarily
given consent.
We only transmit your personal data to third parties if it is legally required or if you have approved it.
Storage of you data
We save your personal data as long as it is required for the performance of the contract. After conclusion of the contract, your data will be deleted.
However, due to legal requirements (retention period) in accordance with the Commercial Code or General Fiscal Law, we are obligated to save these data for at least 10 years after conclusion of the contract.
Your rights
You may call for information on your personal data. You also have the right to have incorrect data corrected.
Furthermore,
you have - under certain conditions - the right to request the erasure
of data, the right to the limitation of data processing, and the right
of data portability.
If
the data processing is based on your consent for processing (e.g. a
newsletter subscription - art. 6 letter f GDPR), you have the right to
revoke your consent for future processing at any time. A corresponding
e-mail to info@vialux.de is sufficient.
Cookies
Our website uses Cookies. You can visit our
website without furnishing particulars to your person. We only save
access data without relation to persons, e. g. the name of your Internet
service provider, the web page you are using to visit us, the name of
the files you requested, and their expiration date. This data is solely
evaluated to improve our service and allow no conclusions to you as an
individual.
You
may deactivate cookies, but this could possibly prevent you from
accessing certain functions that make our website more effective.
Legal foundations
The legal foundation for the processing of
your data are the result of art. 6 Abs. 1 GDPR. If you have any
questions, please do not hesitate to contact us. Your contact at ViALUX is Mr. Jens Kümmel.
The supervisory authority responsible for us is the data protection officer of Saxony: https://www.saechsdsb.de/.